Contacts

Contacting Entities

Who do you need to contact for certain problems, and how do you get a hold of them?

PLEASE NOTE: At this time, Skuf is the primary contact for most concerns outside of appropriate BUG, IDEA and ISSUE system use. You should message Skuf, or email at Skuf@Imperian.com rather than the contacts listed below. The proper contacts will be alerted by him if required.

Membership issues, credit problems, payment problems, artifact problems or anything of the sorts: 
Jeremy (Jeremy@Imperian.com OR Jeremy@Ironrealms.com)
Eoghan (Eoghan@Imperian.com)

Support@Imperian.com

Organizational bugs, skill bugs, mechanical bugs:
Use the BUG system or:
Dec (Dec@Imperian.com)
Eoghan (Eoghan@Imperian.com)


Coders@Imperian.com

Volunteer programs:
Mortal Builders: Eoghan (eoghan@imperian.com)
Crafter's guild: Eoghan (eoghan@imperian.com)
Guides: Dec (Dec@Imperian.com)

Quest bugs/Typos:
Use the BUG system, otherwise you can message/E-mail:
Dec (Dec@Imperian.com)

Free-item token/Artifact house replacement:
Dec (Dec@Imperian.com)
Eoghan (Eoghan@Imperian.com)

Organisation request, RP request, or anything of the sorts:
Use ORGREQUEST system or look at HELP ENTITIES
Dec (Dec@Imperian.com)
Eoghan (eoghan@imperian.com)

 NOTE: Do not contact the un-evolved Entities, as they are still learning and will not be able to assist you. You do not need to request help from an Entity in your circle.